-
Agreement to take a Tour: A contract for a tour comes into being only after a Tour Agreement has been completed and the requested deposit paid by the customer. The customer shall pay the Tour Fee in advance of the Tour Period. Proof of identity in the form of a Passport, Driving Licence or some other photo ID may be required. The Company does not take bookings from anyone under the age of 21.
-
Delivery: The Company shall ensure the vessel is in full working order, in good condition throughout with full equipment and certified skipper/crew
-
Tour area: This shall be designated by the Skipper and may have to be restricted or amended due to adverse weather and tidal conditions, the outer limit of the tour area is the Port of Cork harbour limits.
-
The nature of a tour may render it unsuitable for a person with a physical disability or condition or undergoing medical treatment. By the ticking of this agreement, the customer warrants the medical fitness of all members of their tour party.
-
All customers must comply with all reasonable instructions of the Skipper and Crew of the boat to ensure health and safety and the making of safe passage. The supplied Life Jackets must be worn after fitting until ashore the end of the tour.
-
No Smoking, Drinking or illegal drugs allowed onboard the boat. If this rule is broken you will be removed from the water straight away! You will not be given a refund. All customers must comply with the bylaws of Cork Harbour Authority. Litter must be handed to the crew or placed in the bins onboard, nothing is to be thrown over the side of the boat or pier.
It is forbidden to feed the wildlife. -
Cancellation & Failure to arrive for the Tour: If the Customer cancels this agreement on or at any time before the commencement of the Tour Period, The Company shall be entitled to treat this agreement as having been Repudiated by the Customer and to retain the full amount of payment made To the Company. If however, the Company is able to re-sell the tour to another Customer for that Tour Period, then the Company shall refund to the Customer such net balance as shall remain from the fee minus a €20.00 administration charge. If the cancellation is by the Company for reasons beyond their control such as breakdown or damage to the boat, severe weather or flooding all money paid will be refunded, but no liability will be accepted for any other expenses or consequential damage or loss, howsoever incurred by the Customer. The Company reserves the right to terminate any booking at any time where a serious accident or damage has occurred or in the Company’s opinion is likely to occur because of the unsuitability or misbehaviour of the Customer. In such cases, the Company shall not be liable to make a refund.
-
Breakdown or disablement: If after the start of the Tour the vessel at any time is disabled by breakdown of machinery preventing reasonable completion of the Tour the Company shall ensure the safe return of all customers to the start point and refund all fees on a pro-rata basis.
-
Insurance: The Company shall ensure the vessel against all customary risks for a vessel of her size and type. The Customer shall be responsible for carrying insurance for all personal effects whilst on board or ashore and for medical or accident expenses incurred. No liability whatsoever shall be taken by the Company for any personal effects, property or equipment. Cancellation and curtailment insurance are not included in this agreement. The Company will not be responsible for any death or personal injury unless it results from proven negligence by them. No liability is accepted for any Hirer whilst on Cork Harbour land including pontoons and steps.